Ordering cannabis online for the first time can feel a little different from a typical e-commerce purchase — age checks, unfamiliar payment methods, discreet packaging. None of it is complicated once you know what to expect. Here’s the full process, start to finish.
Step 1: Confirm You’re in a Legal State
West Coast Treez ships only to California, Oregon, and Washington — the states where we’re legally permitted to sell adult-use cannabis. You’ll need to confirm you’re 21 or older and located in one of these states before you can complete an order.
Step 2: Browse and Choose Your Products
Not sure where to start? A few ways to narrow it down:
- New to cannabis or unsure of the difference between strain types? Start with our Indica vs Sativa vs Hybrid guide.
- Want maximum value? Check out Smalls.
- Prefer something ready to go with no rolling or grinding? Browse pre-rolls or vape cartridges.
Every product page includes potency information and a link to its lab-tested COA, so you know exactly what you’re buying before you add it to your cart.
Step 3: Check Out
At checkout, you’ll choose from our available payment methods — Ethereum, Zelle, Cash App, Apple Pay, or Chime. We cover exactly how each one works in our payment guide. You won’t be asked for a credit card number, because we don’t process cannabis transactions through traditional card networks.
Step 4: Order Confirmation
Once your payment is confirmed, you’ll receive an order confirmation. Keep this for your records — it’s your reference point if you ever need to reach out to customer support about your order.
Step 5: Discreet Packaging and Delivery
Your order ships in plain, discreet packaging with no exterior branding that reveals the contents. This isn’t just for privacy — it’s part of what compliant cannabis delivery in legal states requires. Delivery timing varies by location within California, Oregon, and Washington.
Step 6: Verify Your Product
Before you consume anything, look for the QR code on your product packaging. Scanning it takes you directly to the batch-specific Certificate of Analysis on our Lab Results page, confirming potency and that the product passed testing for pesticides, heavy metals, and microbials.
If Something’s Wrong With Your Order
If an item arrives damaged, incorrect, or you’re simply not satisfied, contact us within 30 days of delivery — we offer replacements or store credit for damaged or incorrect items, and unopened products in original packaging may be eligible for return within 14 days. Full details are on our Return & Refund Policy page.
Ready to Order?
Browse the full shop to get started, or read our Pre-Rolls 101 guide if you’re leaning toward something ready-to-smoke for your first order.
