Contact us

Contact us

Address

69 2nd Ave, Brooklyn, NY 11215, USA

Monday – Tuesday 10.00am – 4.00pm (By Appointment Only)
Wednesday – Saturday, 10.00am – 4.00pm
Sunday, Closed

Phone

(211) 820-8293

Email

info@westcoasttreez.us

Get In Touch


    Contact West Coast Treez

    Have questions about West Coast Treez, our premium cannabis products, or your order? Our team is here to help. Reach out to us for support, product inquiries, wholesale opportunities, or general questions about our brand.

    Get in Touch

    We aim to provide clear, timely support for all inquiries related to premium West Coast cannabis.

    Contact options may include:

    • 📧 Email support

    • 📞 Customer service 

    • 📝 Online contact form

    Customer Support & Orders

    If you’re reaching out about:

    • Product availability

    • Online orders

    • Delivery options (where legal)

    • Returns or issues

    Our support team will assist you as quickly as possible.

    Business, Wholesale & Partnerships

    Interested in working with West Coast Treez?
    We welcome inquiries related to:

    • Wholesale partnerships

    • Brand collaborations

    • Retail & dispensary placement

    Use the contact form and select Business Inquiry for faster routing.

    Compliance & Legal Information

    West Coast Treez operates in compliance with state cannabis regulations in markets where we operate. Cannabis laws vary by state and locality.

    Learn more about cannabis regulations:

    Visit or Shop Online

    Depending on your location, you may be able to:

    • Shop online

    • Order for pickup

    • Access delivery where permitted by law

    👉 Shop Premium Cannabis | Browse Products

    Frequently Asked Questions

    My order hasn't arrived yet. Where is it?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

    Do you deliver on public holidays?

    Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

    Do you deliver to my postcode?

    Track the status of your order:a Woodmart marketplace provides the ability to track the status of an order by tracking number.

    Is next-day delivery available on all orders?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

    Do I need to be there to sign for delivery?

    Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

    Frequently Asked Questions

    Can't find what you need? Send us a message above.

    Where does West Coast Treez deliver?
    +
    We ship to legal cannabis states — primarily California, Oregon, and Washington. Orders are packaged discreetly and shipped from licensed West Coast facilities. Always confirm your state regulations before ordering.
    My order has not arrived — what do I do?
    +
    Check your confirmation email for a tracking number. Orders typically arrive in 2–5 business days. If there is no movement after 5 days, contact us with your order number and we will investigate right away.
    Is same-day or next-day delivery available?
    +
    Same-day delivery is available in select California areas. Next-day delivery is available for orders placed before 2pm on business days in most zones. Contact us to confirm availability for your location.
    Do I need to sign for my delivery?
    +
    Yes — adult signature (21+) is required for all deliveries. A valid government-issued ID will be checked. If no one is available, a re-delivery attempt will be made.
    How do I verify my product lab results?
    +
    Every product has a QR code on the packaging linking to its batch Certificate of Analysis (COA). You can also visit our Lab Results page. Third-party testing covers potency, terpenes, pesticides, heavy metals, and microbials.
    What payment methods do you accept?
    +
    We accept Bitcoin and major debit/credit cards. Bitcoin payments receive a 10% discount automatically at checkout. All transactions are encrypted and secure.
    Do you offer wholesale or partnership opportunities?
    +
    Yes — we welcome dispensaries, retailers, and brand collaborators. Use the contact form above, select Wholesale / Partnership as the subject, and our team will respond within 1–2 business days.
    Can I return or exchange a product?
    +
    Due to cannabis regulations we cannot accept returns. However, if your order arrived damaged or incorrect, contact us within 48 hours of delivery with photos and we will resolve it immediately.